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Drains – What is Your Business’ Responsibility?

Drains – What is Your Business’ Responsibility?

There is plenty to think about when running a business. Many companies will have a thorough understanding of their corporate objectives, employee wellbeing responsibilities and environmental concerns. But one area that is often overlooked is their private drainage.

It can be difficult to know who is responsible for drainage issues, and in this article Express Clear will strive to explain what your business’ drainage requirements are and what you should do if problems arise.

Who is responsible for the drainage system?

You may think that responsibility for a drainage system differs in a business compared to the home. However, ultimately it is the same. Just like in your home, a business’ system counts as private drainage meaning the property owner is responsible for all of the property’s pipes, gutters and drains. 

What to do if my drains are blocked?

There’s no doubt about it, it’s important to resolve drainage problems as soon as possible; problems with pipes, gutters and drains can cause significant issues for a business. As well as potentially creating an unpleasant working environment.

The first thing you need to do is to determine whether you’re accountable for the repairs or maintenance of the drainage. If you’re unsure of where the problem originates from, then you should get in touch with your local council, local water company or local sewage company who’ll be able to ascertain the source of the issue and who is responsible for solving a blockage.   

If the blockage is the responsibility of the business or property owner, then it’ll need to be dealt with by a private company. Express Clear can help to efficiently and effectively resolve the issue so be sure to check out our range of unblocking services. 

Who is responsible for maintaining and repairing your drains?

Ultimately, you are responsible for drainage issues that occur on your property. As it’s private drainage, more often than not it’ll be up to you to get in touch with a drainage company and cover the costs of work on pipes, gutters or drains.

However, there are a few situations where you may not be responsible for the work. 

For example, if your property is experiencing drainage issues that come from an external or neighbouring source, then it will be the responsibility of the property where the problem originated. 

If leaking or damaged pipes are owned by the local water company, then it’ll be up to them to fix them so be sure to get in touch with them as soon as possible. Additionally, any blockages, unpleasant smells or other drainage problems that are coming from road gullies should be dealt with by the local council. 

Problems with sewers 

Unlike private drainage systems, sewers are owned by the public and are looked after by your local water company. Any issues from sewers that affect public spaces, roads or private properties (such as your business) will be taken care of by the local sewage company. 

Since 2011, sewers have largely been the responsibility of local authorities, but you will still have to maintain drains up until the property’s boundary connects to the public sewers. You can normally identify where this point is as a manhole will be present but if you’re unsure, Express Clear can offer CCTV drain surveys to discover exactly what part of the drainage system you’re responsible for. 

Top tips for preventing business drainage problems 

In the unfortunate event of a drainage issue occurring on your business premises, it is important to resolve it as soon as possible. If not you could face flooding, damage to your facilities and harm to you and your employees due to pollution from hazardous waste. 

Prevention is always better than cure and there are several ways to prevent drainage problems from occurring, including: 

  • Not flushing wipes, sanitary products, oils and other substances down the toilet 
  • Making sure your drains can cope with extreme weather- a drainage company can help here 
  • Making sure employees have a thorough understanding of what not to dispose of in drains
  • Switching your water supplier to meet the needs of your business 
  • Organising a CCTV drain survey to check for any underlying problems
  • Having your pipes, gutters and drains cleaned regularly

At Express Clear, we’re experts in all manner of drainage solutions and can provide your business with a comprehensive service that will keep your drains working at the highest standard. We also offer maintenance plans tailored to your business. To find out more about how we can help, get in touch with the team today.


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